Terms of service

TERMS OF SERVICE
PrimalVolt — primalvolt.com
Last updated: April 2026

Please read these Terms of Service ("Terms") carefully before using primalvolt.com (the "Site") operated by PrimalVolt ("we," "us," or "our").

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least 18 years of age, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.

You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Site, violate any laws in your jurisdiction.

A breach or violation of any of these Terms will result in an immediate termination of your access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer over networks via Shopify's secure payment system.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site, use of the Site, or access to the Site without express written permission from us.

3. ACCURACY OF INFORMATION

We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our Site.

4. PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to our Return Policy.

We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Site will be corrected.

5. PRICING AND PAYMENT

All prices are listed in US Dollars (USD) and are subject to change without notice.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

Payment is processed securely through Shopify Payments. We accept major credit cards, debit cards, and Shop Pay (including Shop Pay Installments where available).

Shop Pay Installments allow you to split eligible purchases into 4 interest-free payments. Eligibility for installment payments is determined by Shopify and Affirm and is subject to their terms and conditions.

6. THIRD-PARTY LINKS

Certain content, products, and services available via our Site may include materials from third parties. Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these sites, and we do not warrant and will not have any liability for any third-party materials, websites, or services.

7. USER COMMENTS AND FEEDBACK

If you send us creative suggestions, ideas, notes, drawings, concepts, or other information, you agree that such submissions become our property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use of these submissions for any commercial or other purpose, without acknowledgment or compensation to you.

8. PERSONAL INFORMATION

Your submission of personal information through the Site is governed by our Privacy Policy. Please review our Privacy Policy.

9. ERRORS AND OMISSIONS

Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice.

10. PROHIBITED USES

In addition to other prohibitions as set forth in these Terms, you are prohibited from using the Site or its content:
- For any unlawful purpose
- To solicit others to perform or participate in any unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To interfere with or circumvent the security features of the Site

11. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Site will be uninterrupted, timely, secure, or error-free.

You agree that from time to time we may remove the Site for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of the Site is at your sole risk.

In no case shall PrimalVolt, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising out of your use of the Site or any product procured using the Site.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless PrimalVolt and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

13. SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.

14. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States.

15. CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms by posting updates on our Site. It is your responsibility to check this page periodically for changes.

16. CONTACT

Questions about these Terms should be sent to:
Email: contact@primalvolt.com
Website: primalvolt.com